Last Updated: August 5, 2024
Our Services enable people to meet and play games together in virtual reality. We take the privacy
and security of personal information very seriously, so we prepared this Privacy Policy to inform
you about the steps we take to protect the personal information we collect.
This Privacy Policy describes how Wonderlab collects and uses the personal information.
Please read and review this Privacy Policy carefully.
By accessing or using our app, you agree to this Privacy Policy and consent to the use of your
personal information (including personal information about others that you provide to us) in the
manner set out in this Privacy Policy. If you do not agree to any of the provisions of this Privacy
Policy, please do no access or use the app and contact us in order to correct, amend, or delete
any personal information we may have collected.
If you would like to contact us about our privacy practices, your rights with respect to the personal
information we collect, or any questions about this Privacy Policy, please contact us at
info@wonderlab.it. You may also contact us at the following address: Via Luigi Staibano, 3 –
84124, Salerno (SA).
Applicability of this Privacy Policy
Please note that this Privacy Policy only applies to personal information collected through the app.
We process it according to the following legal bases, as applicable: where we have your consent;
where it is necessary for the performance of our contract with you (meaning our Terms of
Service); and where we have a legitimate interest. This Privacy Policy shall not apply to (a)
anonymous information, meaning information which does not relate to an identified or
identifiable natural person or to personal information rendered anonymous in such a manner that
the natural person to whom it relates is not or is no longer identifiable.
Collection and Use of Personal Information
Account Information – we don’t have any account creation feature, so we don’t collect any
personal information from you, directly or indirectly.
Device Information – we may also collect information collected automatically about your device
and your usage of the Services (“Device Information”), such as IP address, browser type,
referring/exit pages, and operating system.
We use Device Information we collect for the following purposes only:
• Providing you with the Services.
• Improving and modifying the Services, such as by designing or customizing existing and
future offerings to your preferences.
• Tracking the performance of our Services and your usage of our Services, in order to
improve our Services for your benefit.
• Understanding how you and other users discovered our Services, including from
advertisements for our Services that we show on third party websites, apps, mailing lists
and other third-party properties. This includes the ability to track if you and other users
choose to purchase anything in our Services. (Please see the “Cookies and Other Tracking
Technologies” section, below, for more information on this point.)
• Processing and fulfilling your orders and requests.
• Providing you with customer support or technical support, and responding to your
requests and inquiries.
• Communicating with you with respect to your access and use of the Services, including to
send you order confirmations, requested information about products or services, updates
on products and warranty information, and similar communications.
• Sending you promotional or marketing communications, and monitoring the performance
of our advertisements and marketing efforts.
• Securing the Services and our systems.
• Sharing with third parties for the purposes discussed in “Disclosure to Third Parties”,
below.
Disclosure to Third Parties
We disclose personal information we collect to third parties only in the following cases:
• You asked us to, or otherwise gave your specific consent.
• With vendors we engage to provide you with aspects of the Services, such as maintaining
our databases, improving our algorithms and models.
• With vendors we engage to provide business analytics and insights, such as by helping us
better understand how our users use the Services, how the Services are performing, how
users discovered our Services, how our marketing efforts are performing and how they
might be improved, and to better collect and analyse your feedback.
• As required by law, such as to comply with a subpoena, or similar legal process when we
believe in good faith that disclosure is necessary to protect our rights, protect your safety
or the safety of others, investigate fraud, or respond to a government request.
• As necessary if our company is involved in a merger, acquisition, reorganization,
dissolution, sale of all or a portion of its assets or similar event; provided that, in such an
event, you will be notified via email and/or a prominent notice on our Web site of any
change in ownership or uses of your personal information, as well as any choices you may
have regarding your personal information, to subsidiaries and affiliates for purposes
consistent with this Privacy Policy.
Cookies and Tracking Technologies (and How to Opt Out)
We may use technologies such as cookies, Web beacons, or scripts to gather Device Information
that we will then use to learn how you and others interact with our Services. For example, we will
know how many users access a specific areas or features within our site and which links or ads
they clicked on, or we may set a cookie on your browser that allows you to access the Services
without needing to remember and then enter a password more than once during a visit to the site.
We may use information collected this way for a variety of purposes, such as to understand and
optimize how our Services are used, improve our marketing efforts, and provide content and
features that are of interest to you.
Certain tracking technologies we use are related to advertising networks, and their purpose is to
help us monitor the efficacy of our own marketing efforts. Through those technologies we may
share certain Device Information.
If you would prefer not to accept cookies or to disable our use of tracking technologies, certain
mobile devices allow you to change your settings with respect to such technologies. Please note
that disabling cookies may render the Services unusable.
Please note that, if you continue to use the Services without blocking or disabling cookies or
other tracking technologies, you hereby consent to our use of these tracking technologies and to
our use of personal information that we collect through their use, if any, in a manner consistent
with this Privacy Policy.
If you have any questions about how we our third parties with whom we contract use cookies or
other tracking technologies, please contact us at info@wonderlab.it.
Children
This product is intended for children at the age of 10. If you are under the age of 10, please do not
submit any personal information through the Services or otherwise use the Services. We
encourage parents and guardians to monitor their children’s Internet usage and to help enforce
this Privacy Policy by instructing them never to provide personal information on the Services
without their permission.
Security
We take data security very seriously, and protecting your information is important to us. We
implement and maintain appropriate physical, managerial, and technical safeguards to preserve
the integrity and security of your personal information and implement your privacy settings.
If you have any questions about the security we use to protect personal information, please
contact us at info@wonderlab.it.
International Transfers (including Transfers Outside of the European Union)
We process and store information on servers located in the United States, and we may store
information on servers and equipment in other countries depending on a variety of factors,
including the locations of our users and service providers. By using the Services, you consent to
the transfer of personal information to locations that may be outside of your country of residence,
including the United States.
With respect to transfers of information out of the European Union (EU), we may process some
personally identifiable information pursuant to data processing agreements that include the EU
Standard Contractual Clauses. To learn more about our data processing agreements, please
contact us at info@wonderlab.it.
Changes to Privacy Policy
We may update this Privacy Policy from time to time and, when we do, we will update this page to
the latest version of the Privacy Policy and update the “Last Updated” date at the top of this page.
Questions? Please email us at info@wonderlab.it.